UPDATE: 10/01/18 9:27AM
Benton Utilities and the Arkansas Department of Health have each released statements that the water in a Benton neighborhood is no longer under a boil order and is safe.
BOIL ORDER LIFTED: This is to notify you that the boil order issued Thursday, September 28, 2018 has been lifted. This order was lifted by the Arkansas Dept. of Health after analyzing water in the area affected. The areas that were affected are: Cedar Ridge and Redwood Street.
ORIGINAL: 09/28/18 08:18AM
Benton Utilities issued an announcement around 7 a.m. Friday, September 28th, concerning a boil order for certain Benton residents in the Cedar Ridge subdivision off of Northshore.
BOIL ORDER ISSUED
This is to notify you that on Thursday September 27, 2018, the water main supplying water to the following areas burst, and these customers are now included in a precautionary boil order, the area includes Cedar Ridge and Redwood St off of Northshore. See instructions below.
Under the ‘Boil Water’ Notice, all affected customers are advised that the water may be unsafe for human consumption, and water used for drinking or food preparation must be boiled briskly for one (1) minute prior to use. All ice cubes should be discarded and only boiled water used for making ice.
The water supply was interrupted for longer than 5 hours while the Benton Utilities Water Distribution Department made the necessary repairs.
After the water service was restored, the aforementioned areas are under a precautionary Boil Order per Arkansas Dept. of Health Regulations. This order has been issued because of the possibility of contaminated water entering the distribution system as the result of the line compromise and complete loss of normal system pressure in the area.
This Notice will be lifted by the Arkansas Department of Health when one set of bacteriological samples indicates that the water is free of bacterial contamination, and an adequate disinfectant level is established throughout the distribution system.
We are truly sorry for any inconvenience this may cause you. If you have any questions regarding this matter, please, call 776-5942 for information.